Shipping policy

Order time

In-stock items ship within 2–4 business days of purchase. Once your order is on its way, you'll receive a shipping confirmation with tracking details by email.

Custom pieces from the Create Your Dream collection are crafted to order and ship within 3–6 weeks, unless otherwise noted at the time of purchase. If your timeline is urgent, reach out to us at customerservice@setepaidiamonds.com — we'll do everything we can to accommodate you.

Shipping

We ship within the United States only. To ensure the best experience possible, shipping is complimentary. Orders are sent via overnight delivery, fully insured. A signature is required upon delivery.

Please ensure your billing and shipping addresses match at checkout. Setepai is not liable for lost shipments when tracking confirms successful delivery, or for delays resulting from the recipient's unavailability at the time of delivery, or from unforeseen weather and carrier disruptions.